We apply the delivery fee schedule for each area as specified in the shipping price list specified by the Shipping Partner
Shipping time
The exact delivery time is announced by Giaohangtietkiem staff, or customers can schedule a time for the staff to deliver on time.
Shipping process
- The buyer receives a call confirming the delivery time from the delivery unit authorized by the seller;
- The buyer checks the product and invoice, then signs the receipt and pays the delivery staff;
- The buyer has the right to refuse to receive the goods in the following cases: the shape, color, size or product code is not the same as the product the buyer ordered on the website; the value of the goods is different from the order value placed by the buyer on the website;
- In case the buyer refuses to receive the goods for reasons other than the product, the buyer must still pay the shipping fee according to each specific case;
- In case of any questions or complaints after receiving the product, the buyer should contact the Company's customer service department.